SHIPPING & RETURNS
SHIPPING POLICY
At The Gown Exchange, we understand the importance of timely delivery for special occasions. Our shipping methods are designed to ensure that your gown arrives safely and on time. We offer various shipping options to accommodate your needs, with clear pricing and tracking information provided for your convenience.
We take extra care in packaging to protect your gown during transit. Should you have any specific requests regarding delivery, please do not hesitate to reach out, as we are here to assist you in every way possible!
RETURN & EXCHANGE POLICY
Your satisfaction is our priority at The Gown Exchange. If you are not completely satisfied with your gown, we offer a straightforward return and exchange policy. You have 14 days from the date of delivery to initiate a return or exchange. Simply contact us, and we’ll guide you through the process with ease.
We believe in transparency and fairness, so let us know if you need to make a change, and we’ll work to ensure you find the perfect dress that fits your vision. Your peace of mind is essential to us!